The Hemp Door LLC

"OPENING THE DOOR TO A BEAUTIFUL JOURNEY" We believe that a joyful spirit is our NATURAL STATE OF BEING. That the challenges of life, pain, depression, anxiety, stress,etc often diminish our spirit's joy. We believe CBD is nature's gift to the spirit. We therefore strive to offer a pure & honest CBD product that people can trust and depend on. We're proud to offer affordable products that are grown & made in our beautiful state of Oregon. Our customers are like family to us, we hope you'll join.-- Namaste

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Hemp Door, CBD/MSM/Arnica Cream 500mg

Hemp Door, CBD/MSM/Arnica Cream 500mg - This works the best of the many products I've tried for pain associated with arthritis of the knee, and my wife uses it on her back with similar success. The only downside is that it is a cream that requires you rub it in and more messy to apply than most the sprays. That being said I have found that after applying it if I keep it on for about 5 minutes and then wipe any residual cream off with a dry washcloth what is left when you feel the knee is similar to what you'd feel if you used a spray. All and all I give it 5 stars.

Posted on Jan 13, 2021 by Jim P. Verified Buyer
Hemp Door, THC FREE-CBD Natural Flavor

Excellent seller, good product.

Posted on Apr 23, 2020 by Dennis H. Verified Buyer

To return your product please Email us at: Please include the following in your email #1.Full Name #2. Order number #3. Reason for return so we may improve our product line.

 If you are not completely satisfied with your Hemp Door purchase for any reason, please return the product(s) for a full refund within 30 days.  Your return will be processed and your account credited within 5 to 10 business days from the day your return is received. *Please note the cost of your return label will be deducted from your refund. Please contact us at with any questions.

The Hemp Door LLC utilizes USPS First Class courier services to ship all orders. We are proud to offer free shipping on all domestic orders. USPS states First Class Service is 3-5 working days delivery time. Please note: on rare occasion delivery times can vary slightly based on location.

Orders generally ship out next day.  Orders place on Fridays may not ship until the following Monday.

 For any questions regarding shipping and order fulfillment, please contact us a



Representations regarding the efficacy and safety of The Hemp Door's CBD based products have not been evaluated by the Food and Drug Administration. The FDA only evaluates foods and drugs, not supplements like these products. These products are not intended to diagnose, prevent, treat, or cure any disease. 

These statements have not been evaluated by the FDA and are not intended to diagnose, treat, or cure any disease. Always check with your physician before starting a new dietary supplement program.

The Hemp Door LLC shall be not held liable for any improper or incorrect use of the information, products, or services on this website and assume no responsibility for anyone's use of the information, products, or services. The Hemp Door LLC shall not be held liable for any direct or indirect damages caused in any way through the use of information, products, or services on this website. This includes but is not limited to procurement or substitute goods or services; loss of use, data, or profits; or business interruption. This disclaimer of liability applies to any damages or injury which may be perceived by you, the website user, to be caused by the information, products, or services on this website, or by using this website.


This Privacy Policy is a part of our Terms of Service. By using this site or our online store, you agree to be bound by and comply with this Privacy Policy and our Terms of Service.


You must be at least 18 years old to access this site. If you are under 18 years old you are not permitted to use this site for any reason. You must be of legal age required by the state or province you are in to purchase our products. It is your responsibility to know whether you are legally able to purchase our products.


When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address and order history.  We also use cookies, web beacons or other tools that collect information that make it easier to use our store and our site.

When you visit our site, some information is automatically collected. This may include information such as the Operating System (OS) running on your device, Internet Protocol (IP) address (which may be used to obtain your geolocation), access times, browser type, and language, and the website you visited before our site. We also collect information about how you use our site, including the elements you have interacted with, metadata and other details about these elements, change states and other user actions.

Email marketing: By providing us with your email address, you are giving us permission to send you emails about our store, new products and other updates. You have the opportunity to unsubscribe from these emails at any time by clicking the “Unsubscribe” button included at the bottom of each email.

How we use your information. In general, we use the information we collect primarily to provide, maintain, protect and improve our current site and products and to develop new products. We use personal information collected through our site as described below and described elsewhere in this Policy to:

  • Facilitate the creation of and securing of your Account on our network;
  • Identify you as a user in our system;
  • Improve our products, site, and how we operate our business;
  • Understand and enhance your experience using our site and products;
  • Provide and deliver the products and services you request;
  • Respond to your comments or questions and for our Support team to provide service;
  • Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages;
  • Communicate with you about promotions, upcoming events and news about products and services offered by The Hemp Door LLC and our selected partners, and for other marketing purposes of The Hemp Door LLC
  • Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service; and
  • Protect, investigate and deter against fraudulent, unauthorized or illegal activity.


How do you get my consent?

By providing us with personal information to complete a transaction,  placing an order, arranging for a delivery or returning a purchase you are consenting to our collecting and using your information (your credit card information is discussed in Section 4 below).

How do I withdraw my consent?

You may withdraw your consent for us to contact you by clicking the “Unsubscribe” button included at the bottom of each email or contacting us at, or mailing us at:

The Hemp Door LLC

33961 Northwood Dr NE

Albany, OR 97322


We do not share your personal information with third parties without your consent other than with the following:

  • Third Party Service Providers. With third parties who work on our behalf, provided that such third parties provide at least the same level of privacy protection as required by this Privacy Policy;
  • Lawful Requests. To comply with laws or to respond to lawful requests and legal process (provided that we will endeavor to notify you at the address you have given us if we have received a lawful request for your information);
  • Protection of Rights and Property. To protect the rights and property of The Hemp Door LLC, our agents, customers and others including to enforce our agreements, policies and  terms included in this Privacy Policy or our Terms of Service;
  • In an emergency, including to protect the personal safety of any person; and
  • Corporate Restructuring. For the purposes of a business deal (or negotiation of a business deal) involving a sale or transfer of all or a part of our business or assets (business deals may include, for example, any merger, financing, acquisition, divestiture or dissolution transaction or proceeding). In the event of an insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset. If another company acquires our company, business or assets, that company will also acquire and possess the personal information collected by us and will assume the rights and obligations regarding your personal information as described in this Policy.


Our store is built on an e-commerce software platform called WooCommerce that allows us to sell our products and services to you.

Payment: If you provide us with your credit card information during the payment process, we send it to our PCI-DSS compliant payment gateway for processing using SSL encryption technology. Your credit card information is never stored for use beyond your current transaction.

All direct payment gateways comply with the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and our payment processors and service providers.


Our Policy does not cover any third party services. To learn about those third parties' privacy practices, please read their privacy policies.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.


To protect your personal information, we take reasonable precautions and follow generally accepted industry practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Your personal information is protected by your password – never share this password with anyone. R+R Medicinals will never contact you to ask you for your password.

If you provide us with your credit card information, the information is transmitted to our server using  secure socket layer technology (SSL) which employs the AES-256 encryption standard.


By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you consent to any of your minor dependents using this site.


This site is intended for users located in the United States. By sending us your Personal Information from outside the U.S., you consent to the application of U.S. law and to the use and disclosure of your personal information consistent with this Privacy Policy. It is up to you to determine whether accessing this site and purchasing and consuming our products are legal where you are. You access this site and purchase our products at your own risk, and you are responsible for compliance with all applicable laws, rules, regulations and treaties.


We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. The Hemp Door LLC encourages visitors to check this page for any changes to its Privacy Policy.


If you would like to: access, correct, amend or delete any personal information we have about you (other than that information automatically generated by your use of our site), register a complaint, or simply want more information contact our customer service team at

Please feel free to reach out to us with any questions or concerns.

Tonia Smith customer service

Call or Text:  #(971)701-5846

Email :